Contact Us

For Online Banking assistance or to reset your password call 1-800-723-4718 Monday - Friday, 8:00 am - 6:00 pm.

For all other inquiries, simply fill out the form to the right and a LifeStore representative will be in touch with you to answer your questions.

You can also check out our Frequently Asked Questions to see if we already have the answer for you.

LifeStore Bank Ashe County Locations: 336-246-4344

LifeStore Bank Boone Location: 828-265-2580

My debit card is missing, what do I do?

With Card Controls on the LifeStore Bank Mobile App, you can ensure no one can use it by turning your card "off". You can also call 1-800-500-1044 to report you lost your card or call 1-800-723-4718 Monday-Friday, 8 AM - 6 PM.

I need a replacement debit card

Call Customer Support Monday through Friday, 8 AM to 6 PM.

Can I control who uses my debit card?

After you’ve downloaded the LifeStore Bank App, you can use the Card Controls feature to set up alerts, set spending limits, limit the location a card can be used, and even turn off your debit cards.

• You have the control to turn your card on or off in real-time.
• It allows you to protect against theft or a lost or stolen card.
• It's simple to turn it on and off.
• Restrict the amount you spend and where and when you spend.
• You will also receive mobile alerts when monitoring of any of this activity occurs.